Resolved -
We have rolled out a fix for this issue and are seeing milestone communications send out as expected.
Dec 18, 16:08 MST
Identified -
We have identified the issue is restricted to milestone updates that are also sending out a text message update.
We will be rolling out a hotfix shortly to resolve this issue.
Dec 18, 14:16 MST
Investigating -
We are reviewing reports of duplicate notifications being sent out for milestones checked off from the LOS.
We will post an update as we identify the root of the issue.
Dec 18, 13:57 MST