Resolved -
This issue has been resolved.
Jun 24, 10:48 MDT
Monitoring -
A fix has been implemented and tasks are automatically being restarted, and the Encompass integration is now restored. We have a backlog of tasks that are rerunning, and the any loan files, document pushes, and other Encompass-related tasks are running currently to push over to the LOS.
We are monitoring the system and the backlogged tasks in the queue.
Jun 24, 09:04 MDT
Identified -
We will be taking the application offline temporarily to resolve this issue.
Jun 24, 08:44 MDT
Investigating -
We are investigating reports of connectivity issues with the Encompass LOS integration.
Jun 24, 08:31 MDT